Contact Yum Asia US

GET IN TOUCH WITH US

Yum Asia is an internet based company with no store presence, so you can use the support button below to start looking for answers. Using this system enables us to give a quicker response. Please also check the suggested answers that already exist in our help centre first

click to start a
Support Inquiry

NEW TO YUM ASIA?

Firstly, welcome! You are now on the road to experiencing excellent customer service and great products. Our products are unique to the UK, USA and Europe and we fully understand that you may have some questions. Check out the guidance pages or our help centre first and if you need more help then please do get in touch.

IF YOU ARE AN EXISTING CUSTOMER...

If you have already ordered from us then it would speed things up if you include your order number, where you ordered and roughly when you ordered when messaging. This is especially important if your message is related to an order issue, problem or after sales question.

HELP US TO HELP YOU

The more information you can give us the better (and quicker) we can assist you. Sometimes in the excitement, frustration or in the busy lives we lead you may press send before giving all the information we need to be able to help you. So take a deep breath and then dive in whilst providing as much information as possible.

The types of things you should try and include:

Photos and/or video of the issue
Order number (either from our website or Amazon). The number will look like this #UKXXXXX or for Amazon XXX-XXXXXXX-XXXXXXX
Your name
Purchase date
Marketplace your concern is related to

USEFUL LINKS

Email: hello@yum-asia.com

Guidance Pages - we have a range of knowledge on this site to help

Help Centre - check our searchable knowledgebase

Tracking: Looking for your package? Check here.

SEND US AN EMAIL

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HELP US TO HELP YOU

Have any questions about our products or services?
Send us an email and we’ll get in touch shortly.

BEST BY E-MAIL OR CHAT

Yum Asia is an internet based company with no store presence, so you can e-mail any questions you have about the products we sell. By e-mailing your questions, it enables us to give a quicker response (response time is often less than 60 minutes). It means our response can be fuller and more detailed and also gives you time to research the information we give you and have a documented version of it!

NEW TO YUM ASIA?

Firstly, welcome! You are now on the road to experiencing excellent customer service and great products. Our products are generally very unique to the UK, USA and Europe and we fully understand that you may have some questions. Check out the information page, our help centre and FAQs first and if you need more help then please do get in touch.

IF YOU ARE AN EXISTING CUSTOMER...

If you have already ordered from us then it will speed things up if you include your order number, where you ordered and roughly when you ordered when messaging. This is especially important if your message is related to an order issue, problem or after sales question.