PAYMENT INFORMATION
The entire buying process only takes a few minutes.
- Put the items you wish to order into your shopping cart and then proceed to checkout when you are ready to pay.
- Fill in the details for your shipping address and payment address. Please make sure that your payment address (including post code) matches the address details that your bank has on file (where your statements and cards are sent to)Â
- Check your shopping cart or proceed straight o checkout.
- We accept the following easy and convenient payment methods:
- CREDIT OR DEBIT CARD – We accept Visa, Mastercard, American Express, Maestro, Discovery, JCB, Union Pay, Diners Club. Note also that our system uses 3D secure for an extra level of buyer protection.
- GOOGLE PAYÂ – This works when you are using Chrome browser and you have a credit or debit card registered on the Google pay system.
- APPLE PAY – This works when you are using Apple device browsers and you have a credit or debit card registered in your Apple wallet.
5. If you choose credit/debit card simply insert your card number and CVC code found on your card before clicking ‘PLACE ORDER’.
6. You should then receive a confirmation email. If not then please contact us at hello@yumasia.com
Please note that these payments are instantaneous which means that once you confirm payment the order is passed straight to our warehouse and dispatch can happen very quickly. It is therefore very important to ensure that your delivery details and ordered products are correct as changing a delivery is not possible after ordering.
Shipped from the UK
All of the products on this website are sent form our warehouse in Kent, UK. This means you do not get charged any import or customs fees.
Our warehouse is very efficient in the dispatch of your order. This is usually done during our operating hours which are Monday-Friday (except public holidays).
What happens after payment...
When you get your email order confirmation that means that your purchase is now on our warehouse system and will already be getting preparing your item/s for dispatch. Once DPD have collected your order from our warehouse you will then receive an email containing details of how you can track the location of your delivery.
Delivery transit times
- UK deliveries are made within 2 working days after DPD have collected from us and you will receive a delivery time slot from DPD.
- Northern Ireland, Highlands and offshore islands are a 2 day delivery and you will receive a delivery time slot from DPD.
If you know you will not be in you can conveniently arrange via DPD's website to leave your order in a safe place, ask them to deliver to a neighbour. The driver can also leave your order at a near-by pick up shop or you can re-arrange the delivery to a day which is more convenient (additional charges may apply for some of these services).
Â
NOTE FOR ALL CUSTOMERS
DPD and DHL require a signature upon delivery, so if needed, you can have your order delivered to your workplace.Customers should ensure that they are available to receive the goods. DPD and DHL always try to deliver to the correct address, but may accept the signature of a person other than the addressee or leave the parcel with a neighbour; you can also specify a safe delivery option (like in an outhouse/shed). This will be taken as satisfactory proof of delivery.Yum Asia cannot accept responsibility for any items delivered to the correct address which have been signed for but not received by the addressee.
Get answers to your questions
Try our help pages or get in touch
We work almost 24 hours, 7 days a week!
Our response usually takes between 30 minutes to 4 hours
SEND US A MESSAGE
Error: Contact form not found.
CONTACT INFORMATION
Please provide your order number if you have one and try to give as much information as possible. This will help speed up your answer.
Â
Do you have questions about how we can improve? Send us an email and we’ll get in touch shortly.
